FAQs

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I want to print on your invitations. Do you have printing instructions?

Please see our general printing instructions below. GENERAL INVITATION PRINTING INSTRUCTIONS: Please note: These are general instructions. Printers, computers and software vary. We recommend imprinting your invitations with a professional printer, as there is no way to ensure print quality with the range of home printers.

  • Open up your word processing program.
  • Go to "File" and select "Page Setup."
  • Change your paper size to "Custom Size." For most invitations, the dimensions are 4.625" wide by 6.375" high. Confirm the size by measuring the invitation with a ruler.
  • Check to see if you need to change the page orientation. If the invitation is horizontal (wider than it is tall), the orientation should be "Landscape." If the invitation is vertical (taller than it is wide), the orientation should be "Portrait."
  • When setting the margins, be sure to take into account the image size. For example, if the image is at the top of the invitation and measures 3", set your top margin to 3.25" (allowing for some space before the text begins). If the image is on the left side of the invitation and measures 2", set the left margin to 2.25" (again, allowing for space before the text begins). All other margins can be set to .5" to create a uniform margin.
  • Enter text exactly the way you would like it to look on the invitation.
  • Before printing, select the "Print Preview" feature on your word processing program to ensure everything looks correct.
  • Test print on plain printer paper cut to the same size as the invitation. Place the test print on top of the invitation to check for proper alignment (hold the test print and invitation up to a light source if you have difficulty seeing through the paper). You may need to repeat this step until text lines up properly.
  • Once you've aligned your text on plain paper, we recommend testing with blank card-stock or thicker paper, also trimmed to the invitation size, to ensure that your printer can accommodate heavier paper.
  • Go to "File" and select "Print." Print small quantities at a time and hand feed each invitation individually through your printer to avoid paper jams and ink smearing.

I have placed an order for my store. How can I check on it?

The best way to check on an order would be to call our Customer Service department at (800)638-9622. Please keep in mind that our usual turnaround time is three to five business days for production and then up to five additional business days for shipment by UPS Ground. If you include your e-mail address with your order, we are happy to send you a shipment confirmation and tracking number.

How can I submit artwork to your company?

The Madison Park Group is interested in receiving art submissions that offer a fresh, unique design perspective and enhance our current product line. If you would like to send us samples of your artwork for consideration, please see our artist submission guidelines on our website.

I would like to purchase one of your products. How can I find a store in my area?

Please click on Where to Buy menu link on our website. Input your zip code to pull up a list of stores in your area. You can filter your search for one of our partner product lines or our entire company. There are also a number of online retailers listed that carry a range of our products.

I have a retail store and I’d like to carry your products. How can I get wholesale information?

If you would like information on carrying our products in your store, please request a catalog and wholesale information through our website. Click on the "Request a Catalog" link in the menu to open the web page to access the PDF request form. You will need to provide your resale number or tax ID, business name and address. Your catalog will include information on placing an initial or repeat order. Orders can then be faxed to (866)701-1136.